Once an assessment has been made as to which
"disasters" your
organization needs to be prepared to respond to and recover from,
it must then implement an independent plan for each. Disaster
Recovery and Crisis Management programs are more than headings
in a policy or procedures manual. They must be taken seriously!
Each plan will involve a considerable investment in critical corporate
resources. An organization must ask itself, "Which crisis, poorly
managed, could substantially affect corporate survival, profitability,
and/or shareholder trust?" Crisis Management and Disaster
Recovery essentially involve identifying:
- Who will comprise and lead each crisis management
team
- What resources will be needed (worse case scenario)
and are they on hand or readily available
- How will communications be handled and is there
sufficient back-up facilities
- Who will communicate with the media
- What plan is in effect to expedite recovery?
The dynamics of business assure that people in an
organization will change, resources will evaporate, technology
will never remain a constant resulting in newer and different
problems, and social and political change will create new
vulnerabilities. Whatever can go wrong will go wrong in a
crisis! If Disaster Recovery and Crisis Management were
necessary in the first place, then continuous investment in
monitoring and annual simulation of each crisis is mandatory. |